Jordan.Abbott.test
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Which Events does GTC offer Travel Packages for?
GTC offers travel packages to sporting events that TRUE fans want to go see. From the World Curling Championships on a random lake in Minnesota, to the Squirrel Water Ski Regionals is Orlando, to ...
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Event Postponements & Cancellations
If your event is postponed or cancelled and your travel has already commenced, a partial refund will be available to you based on the package you have purchased and the services already used. Optio...
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Deposits & Purchase Timelines
A non-refundable 10% deposit is due 60 days before the date your travel package is scheduled to begin. If a package is not fully paid 30 days before the date your travel package is scheduled to be...
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Refund Policies
GTC only offers refunds (partial or full) for the following: The event purchased gets postponed after your travel has commenced. (Partial) The event purchased gets cancelled (Full, minus GTC servi...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
Click here to go to the new anchor link section of the article You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how.You c...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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